How-to

Configure exceptions for work from home

Last updated May 27, 2025 · Tushar Agarwal

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Work from Home Exceptions allow you to override default settings or scheduled shifts for specific employees, dates, or roles—particularly useful for one-off cases, urgent assignments, or policy deviations.


Settings → Work from Home → Exceptions


Step-by-step instructions

  1. Access the Exceptions tab:
    • Navigate to Settings → Work from Home → Exceptions.
  2. Add a new exception:
    • Click the “Add Exception” button or equivalent.
  3. Fill in the exception details:
    • Define the condition for the exception using:
      • Attendance Date
      • Department
      • Designation
      • Work Mode (e.g., switch from WFH to Office)
      • Location
      • Employee Name (if for a specific individual)
  4. Choose the method of entry:
    • Manual entry:
      • Use dropdowns or type fields to select data.
    • Import via bulk upload:
      • Use the Import option to upload a pre-formatted sheet for multiple exceptions.
  5. Save the configuration:
    • Click Save to apply changes.
    • Overrides reflect immediately in the WFH calendar and attendance logic.

Note: Exception settings take priority over general rules or schedules and are helpful during shift reassignments, role changes, or urgent in-office requirements.

Frequently asked questions

What if an employee's work mode changes after WFH is scheduled?

You can update or override work modes using the Exceptions feature:

  1. Go to Settings → Work from Home → Exceptions.
  2. Click Add Exception.
  3. Enter the required details:
    • Attendance Date
    • Work Mode (change from WFH to Office or vice versa)
    • Employee Name, Department, Location, etc.
  4. Click Save to apply.

=> For bulk updates, use the Import option to upload exception records via Excel.