HRStop WhatsApp AI Agent – overview and access guide

What is HRStop WhatsApp AI Agent

HRStop WhatsApp AI Agent enables employees to access routine HR information instantly through WhatsApp.

Employees do not need to log in to the HRStop platform or contact the HR team for basic queries. They can simply send a message on WhatsApp and receive immediate responses.

HRStop WhatsApp AI Agent is designed to reduce repetitive HR queries, improve response time, enable secure self-service and simplify access to HR information.

This is not a support ticket system. It is an AI-powered operational assistant integrated directly with your HRStop platform.

How to access HRStop WhatsApp AI Agent

Employees can start using HRStop WhatsApp AI Agent immediately. There is no separate activation required. If your organisation is using HRStop, employees can simply send a message and begin.

Option 1: Send a message

• Save the number 8510084725 in your contacts.
• Open WhatsApp and send the message “Hi”.

You will receive an automated response with available options and quick commands.

Option 2: Direct WhatsApp link

Click the link here to start a chat instantly: https://wa.me/918510084725?text=Hi

The message “Hi” is pre-filled automatically.

Option 3: Scan the QR code

Scan the official HRStop WhatsApp AI Agent QR code to open the chat directly.

What employees can do using HRStop WhatsApp AI Agent

Employees can access a wide range of routine HR-related information, including:

• Check leave balance
• View leave status
• Download payslips
• Check attendance details
• Access PAN and Aadhaar information
• View insurance details
• Ask HR policy-related questions
• Use quick commands for faster navigation

Employees can type predefined commands or ask queries in simple English, such as “Show my leave balance” or “Download my latest payslip”. The list of supported commands continues to expand over time.

For the complete and updated list of commands, refer to the article: HRStop WhatsApp AI Agent Complete Command List.

How it works

HRStop WhatsApp AI Agent is integrated with your organisation’s HRStop account. When an employee sends a message, the system verifies the registered mobile number. The AI processes the request and securely fetches the relevant data from HRStop. The response is then delivered instantly on WhatsApp.

Security and access control

• Access to HRStop WhatsApp AI Agent is linked to the employee’s registered mobile number in HRStop.
• Employees can retrieve only their own information.
• If an employee’s mobile number is not updated in HRStop, they must ensure that the correct number is registered in the system to access the WhatsApp AI Agent.
• Employees can use their personal WhatsApp numbers. However, access works only if that number is the one registered in HRStop.
• Data is securely fetched from the HRStop platform and no sensitive employee data is shared with unauthorised users.
• There is no additional cost to use HRStop WhatsApp AI Agent. It is complimentary for all HRStop users.

For complex or exceptional HR cases, employees may still need assistance from the HR team. The AI Agent is designed primarily to handle routine HR queries.