Manage reward points

Purpose

The Reward Points system in HRStop helps companies track, credit, adjust, and redeem points earned by employees through engagement activities such as quizzes, surveys, punctuality, or awards.

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Key actions admins can perform

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1. Manually adjust reward points

Use case: HR wants to reward an employee for helping with an office event.

Steps:

1. Go to Control Panel → Engagement → Rewards.
2. Click Manually Adjust Points.
3. Fill in:
   • Employee Name
   • Reward Category
   • Points to be added or deducted (use a minus sign for deduction)
   • Reason for adjustment
4. Click Save.

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2. Bulk import reward points (CSV)

Use case: Rewarding all employees who attended a training.

Steps:

1. Go to Control Panel → Engagement → Rewards → Import
2. Download the sample CSV template.
3. Fill in:
   • Employee ID or Email
   • Reward Category
   • Points
   • Comments
4. Upload the CSV and click Submit.

The system processes the file and reflects the reward entries in the dashboard.

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3. Approve or reject point requests

Depending on the configured settings, employees can request rewards manually.

a. Point Requests

• Go to Control Panel → Engagement → Rewards → Point Requests
• View employee-submitted claims
• Approve or reject with remarks

b. Redeem Requests

• Go to Control Panel → Engagement → Rewards → Redeem Requests
• Check balance, validate eligibility
• Approve for payroll or voucher-based redemption

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4. Set rules for auto-crediting and redemption

These rules are part of Engagement Settings.

Rule Type	Description
Monthly Presence Rule	Set X points for 100% presence in a month
Late Entry Penalty	Deduct Y points if an employee punches in late more than Z times
Redemption Limit	Define minimum and maximum points that can be redeemed monthly
Redemption Mode	Choose whether redemption happens via Payroll or Voucher
Reward Expiry Rules	(If enabled) Expire unused points after a period (e.g., 6 months)

Best practices

• Use Tags or BU filters to run department-specific reward campaigns
• Run a monthly audit of adjusted vs. redeemed points
• Combine this with award triggers and quiz completions to auto-credit points