Troubleshooting
5 articles tagged Troubleshooting.
- Troubleshoot common biometric issues Purpose This article helps you identify and resolve common issues with biometric attendance devices integrated with HRStop. These issues may prevent punch...
- Troubleshoot Slack integration If you are experiencing issues with receiving notifications on Slack after integration with HRStop, follow the troubleshooting steps below. 1. Understanding...
- Troubleshoot timesheet submissions 1. Timesheet not visible in panel Check if the Timesheet module is enabled under Settings → Modules . 2. Project not showing Ensure the project is: Marked...
- Troubleshooting: Attendance not reflecting for specific employees despite biometric punches If attendance is reflecting for other employees but is missing for a specific employee, the most common reason is a mismatch in the employee's Enrollment...
- Troubleshooting: Form 16 documents not visible after upload HRStop's Form 16 / Form 130 Copilot automatically reads the PAN number from each uploaded document and attempts to identify the corresponding employee in...