Frequently Asked Questions
The Acknowledge Policy button only appears for policies where the administrator has enabled the Acknowledgement Required setting. If the button is not visible, acknowledgement is not required for that policy.
If the administrator has enabled the Restrict System Access option for the policy, the employee will not be able to access the application until the policy is acknowledged.
Yes. When an employee clicks the Acknowledge Policy button, a confirmation window appears with an optional Comments field where the employee can add a note before confirming.
The Acknowledge Policy button appears on the policy details page, accessible from Main Panel → Policies → View icon. It is visible only for policies where the administrator has enabled the Acknowledgement Required setting.
Go to Main Panel → Policies and click the View icon for the policy that needs to be acknowledged. On the policy details page, click the Acknowledge Policy button, add any comments if needed, and click Yes to confirm.
Yes. Employees can access and view published policies that apply to them from the HRStop mobile app in addition to the Main Panel.
It shows whether the employee has acknowledged the policy or not. If acknowledgement is pending, it will show Pending. If the policy has been acknowledged, it will show the date of acknowledgement.
A policy will not appear in the Policy List of an employee if it has not been published or if the employee does not fall within the applicability criteria set by the administrator for that policy.
Employees can view published policies by going to Main Panel → Policies. Policies can also be accessed from the mobile app. Only policies that are published and applicable to the employee will appear in the list.
The View Acknowledgements icon in the Actions column on the Policies list only appears for policies that have the Acknowledgement Required setting enabled.
Yes. Go to Control Panel → Forms/Policies → Policies and click the View Acknowledgements icon for the relevant policy. On the acknowledgement tracking screen, click the Export button to download the list for reporting or compliance purposes.
Yes. Go to Control Panel → Forms/Policies → Policies and click the View Acknowledgements icon for the relevant policy. On the tracking screen, select the employees using the checkboxes and click Send Bulk Reminder.
Go to Control Panel → Forms/Policies → Policies.
Locate the policy and click the View Acknowledgements icon in the Actions column. This opens the acknowledgement tracking screen for that policy, showing each employee's acknowledgement status.
Click the Send Reminder bell icon in the Actions column next to the employee on the acknowledgement tracking screen.
No. Only employees who fall within the applicability criteria of the policy and have not yet acknowledged it will be restricted from accessing the application.
When this option is enabled, employees who have not acknowledged the policy will be unable to access the application until they complete the acknowledgement.
Yes. Administrators can edit any existing policy and enable the Acknowledgement Required setting from the Settings section at any time.
If no filter is selected, the policy applies to all employees by default.
Yes. Administrators can update applicability at any time using the Set Applicability icon in the Actions column on the Policies list, without having to edit the full policy.
Yes. Administrators can select multiple filters such as department, location, band/grade, and business unit together to expand the list of employees a policy applies to.
Go to: Control Panel → Forms/Policies → Policies.
Select the policies using the checkboxes and use the Actions dropdown at the top right to apply bulk publish or unpublish actions.
Yes.
Go to: Control Panel → Forms/Policies → Policies. Scroll down to the desired policy.
The Download icon in the Actions column allows administrators to download the file that was uploaded for a policy.
Yes. The Acknowledgement Required setting can be enabled when adding or editing a policy. Employees will then see an Acknowledge Policy button on the policy details page.
Yes. If the Publish option is not selected, the policy is saved as a draft and remains hidden from employees until it is published.
It defines which employees will see the policy. If no filters are selected, the policy applies to all employees.
Accepted formats are jpg, jpeg, png, gif, pdf, csv, xls, xlsx, and doc. Maximum file size is 8 MB.
If the Restrict System Access option is enabled for a policy, employees who have not acknowledged it will be unable to access the HRStop application until they do so.
Go to Control Panel → Forms/Policies → Policies.
Locate the policy and click the View Acknowledgements icon in the Actions column.
This opens the acknowledgement tracking screen for that policy, showing each employee's acknowledgement status.
Policy acknowledgement is a feature that requires employees to confirm they have read a policy. When enabled, an Acknowledge Policy button appears for the employee on the policy details page.
Yes. Administrators can define applicability using department, location, band/grade, and business unit filters.
Go to Control Panel → Forms/Policies → Policies. Click on Edit button against the concerned policy. Scroll fdown to applicability section. Select the applicability as suggested above.
If no filter is selected, the policy applies to all employees.
Table Of Contents
Categories
- AI Agent (2)
- Analytics (14)
- Assets (15)
- Attendance (64)
- Biometrics (6)
- Calendar (2)
- Change Log/ Newsletter (2)
- Confirmation (2)
- Custom form (3)
- Digital Business Card (2)
- Digital Signature (1)
- Document Template (8)
- Employee (71)
- Engagement (16)
- Expense (13)
- Forms/ Policies (10)
- Helpdesk (11)
- Holidays (6)
- HRStop Connect (7)
- Implementation Guide (1)
- Leaves (80)
- Loans (7)
- Main Panel Activities (12)
- Mobile (6)
- News & Broadcast (4)
- Offboarding (9)
- Onboarding (5)
- Payroll (146)
- Settings (39)
- Skills (9)
- Time sheet (21)
- Training (4)
- Transcription (4)
- Travel (4)
- Troubleshooting (2)
- Webinars (4)
- Work from home (7)